Where are you located?

Your paddle experience is along the Chicago river. We launch from Ping Tom Park’s boat ramp located @1700 S Wentworth Ave, Chicago, IL 60616

Once you arrive at the park, follow the path towards the large red boathouse.

Are there age restrictions?

Neon Paddle is an 18+ experience only! So, please leave the kiddos at home for this activity.

What should I wear?

We recommend wearing a swimsuit - of course!

This activity is at night, so just in case you get a bit chilly, we also recommend water proof layers of shorts, shirts, and water shoes if you want to cover those toes. (but bare feet will give you the most balance)

Wear anything meant to get wet!

What if the weather is bad?

This is an outdoor experience, if weather is not the best, we will reschedule your tour or you can opt for a refund. This includes lightning, winds stronger than 15 mph, and heavy rain.

How safe is this?

Safety is our top priority! All paddlers receive:

• One motorized paddleboard featuring neon lights.

• One paddleboard seat. (optional seat for those who want to take a seat and glide)

• One life jacket that must be warn at all times.

• Ankle leash attachment to board for added safety

• Safety Whistle that must be warn at all times.

Tours are hosted by experienced guides that are CPR certified.

Is there a weight limit?

The manufacturer weight limit for our boards is 250 Ibs.

Cancellation Policy?

48 Hours or Less Before Booking: (Not Eligible for a Refund) If customers cancel during this time frame before their scheduled booking a refund will not be issued.

48 Hours or More Before Booking: (Eligible for Full Refund) Customers can cancel or reschedule their booking at no additional cost. A full refund will be provided.

No Show: Customers who do not appear to their scheduled booking or show up late and the tour has already begun without providing a 48 hour notice will be considered a no show and will not be eligible for a refund or rescheduling.

Gratuities for guides?

Tips are encouraged, you can tip our guides how you see fit. There is a tip jar onsite.

When do I arrive?

Please arrive 25 minutes before your scheduled tour time. During this time we will get you checked in, perform a safety demonstration, and get you water ready with the provided gear.

When do you all operate tours?

Our 2025 season starts Memorial Day weekend and runs through the end of August.

What is the latest I can book a tour?

All bookings must be made at minimum 24 hours in advance.

When do the paddleboards glow?

During our Golden Hour tours the LED lights will begin to show halfway or towards the end of the tour depending on when the tour is booked in the season. The lights will be visible for the full Night Hour tour.

Do I need to know how to swim?

Yes, this is a skill you must have in order to participate in the Neon Paddle experience.

Do I need previous experience paddleboarding?

NOT AT ALL. This is an experience is for all skill types and we encourage beginners to give it a try! We will demonstrate how to use the paddle and maneuver the boards during our safety demonstration.

How fast is the electric motor?

Depending on the water conditions the motor can reach speeds of up to 3.8 to 5 mph. The perfect speed to Glow & Glide.

How do I control the motor speed?

You control the speed of the motor with a remote that is strapped to your wrist. The remote has three buttons: Forward, Reverse, and Stop. There are 12 forward speeds and 3 reverse speeds.

How many colors do the LED lights have?

Our lights offer 7 different color options: Blue, Red, Orange, Green, Teal, White, and Purple. With a party mode available that cycles through all 7 color options.

Can I bring my pet?

Leave the fur babies at home! This experience is for humans only.

Is there onsite storage?

We do have a storage bin onsite for any belongings you need to store during the tour. The bin will be locked and secure with our team members.

Military Discounts?

We do not offer military discounts but we are thankful for your service!